Xlibris, the print-on-demand self-publishing services provider, announced today the release of Oscar’s Big Miracle. Authored by Patricia Patterson, this vibrantly illustrated picture book will bring unforgettable fun and valuable lessons to the little ones.

Executives from each company to address Customer Experience Management (CEM) successes, and how utilizing sentiment and text analytics leads to better business decisions and increased customer loyalty. RESTON, Va.–(BUSINESS WIRE)–Clarabridge, Inc., the leading provider of sentiment and text analytics software to Global 1000 companies embracing customer experience management (CEM), today announced that executives from Intuit [...]

ConceptDraw Solution Park is extended once again with new the “Social Media Response” solution; provides tools to manage your response from social media mentions SAN JOSE, Calif.–(BUSINESS WIRE)–CS Odessa announces the immediate availability of its new ‘Social Media Response’ solution. Using the ConceptDraw Social Media Response solution improves quality of content in social media and [...]

Webinar to Feature Best Practices and Tips on How to Improve Productivity and Maintain a Culture of Excellence ATLANTA–(BUSINESS WIRE)–Knowlagent, a leading agent productivity solution for the world’s 10 million call center agents, is hosting a complimentary webinar entitled “From Boot Camp to Teamwork: How to Create a Positive and Profitable Call Center Culture.” The [...]

Online multimedia course featuring leading scholars and practitioners oversubscribes on first day of registration at Yale to become third most popular course NEW YORK–(BUSINESS WIRE)–This week, for the first time in more than three centuries, Harvard and Yale will concurrently offer the same course — and its primary “text” won’t be a book, but rather [...]